Ieva Broks has been an oncology nurse at Mass General for more than 35 years. Her work is her vocation. She is a natural caregiver who is gifted with great empathy as well as profound technical expertise. Ieva takes time to develop a rapport with each patient and truly gives each person comfort, encouragement and support.
From the start of their chemotherapy treatments and throughout the process, patients are comfortable and at ease with Ieva. Many have commented, “While I’m in Ieva’s care, I feel that I’m her only patient.”
Her kindness, dedication and skill also reassure the loved ones who accompany patients to their chemotherapy treatments. Ieva’s kindness extends to her colleagues. They find that Ieva is never too busy to help others do their best. She readily answers questions and offers guidance on how to meet a patient’s need in a manner that instills confidence. In turn, her fellow staff members admire Ieva as an exemplary role model who always puts people first.
