You are using an unsupported browser. Please use the latest version of Chrome, Firefox, Safari or Edge.

Top-Quality Care

Mass General’s first priority is always our patients.

Whether treating patients for a rare condition or a common health issue, Massachusetts General Hospital provides compassionate, top-quality care for every patient who walks through our doors.

Our clinical teams are renowned for tackling the most complex cases in the world, many of which have confounded experts around the world for generations. Our physicians, nurses, health professionals and Patient Care Services team place patients and families at the center of their work, providing care in ways that are innovative, empowering and compassionate.

While we’re proud of our clinical experts and staff, we’re driven to do even better. We aim to raise the bar even higher in health care and in the practice of medicine by strengthening diversity and investing in training for our professionals now and in the future. After all, the ongoing education of the brightest people in their fields yields the very best care possible.


An unwavering commitment to excellence.

Mass General is:

  • A Recipient of Magnet® designation for nursing excellence, a recognition earned by less than 9% of U.S. hospitals.
  • A national leader in patient quality and safety.
  • The only hospital to be nationally ranked in all 16 specialty areas by U.S. News and World Report.
Magnet recognition and US News
Gavin on the beach walking

We give preemies like Gavin a fighting chance.

Erica and Michael Bishop’s son Gavin was born five weeks premature and subsequently spent two weeks in the Patty Ribakoff Neonatal Intensive Care Unit (NICU) and Special Care Nursery at MassGeneral Hospital for Children.

Gavin was very small at birth, and he couldn’t even stay awake long enough to feed properly. But with the love of his parents — and the expert care he received in the Special Care Nursery — he made it through those difficult early days.  

As a show of appreciation for their healthy and thriving child, Gavin’s parents raised money for the NICU/Special Care Nursery in honor of his first birthday.  

Read More

Embracing diversity, inclusion and equity has long been a strategic priority for Mass General Nursing and Patient Care Services.

Moving forward, we’ll continue to push for progress on this front.

For example, by creating an endowed diversity learning leadership fellowship, we’ll enable nurses from diverse backgrounds to gain exposure to various leadership roles that can inform and shape career paths at Mass General and beyond.

In addition, we’re doubling down on training to ensure employees deliver care to all patients in a culturally sensitive manner.

Child patient and parent

We’re dedicated to transforming care for every patient — now and across generations.

Our goal is to continue providing the world-class care for which Mass General is widely known while also decreasing health care costs and increasing patient comfort and convenience.

Imagine a future where …

  • By applying new approaches in prevention and detection, we catch illness and disease before they progress, saving even more lives.
  • Our care teams leverage the latest tools and technology to reimagine the entire patient experience — from diagnosis to treatment and beyond.
  • New state-of-the-art facilities expand the technologies we can bring to the bedside and magnify the scale and scope of our clinical operations.
Cambridge buildings

Other funding priorities in patient care include a new, state-of-the-art clinical building on Cambridge Street, expanded social services, patient navigator programs, and endowed chairs and scholars in nursing, as well as support for innovation and research in nursing.