“Bev joined our gastrointestinal team two years ago in the newly-created role of access nurse. Her start could not have been an easy one. She had to discover the needs of the Mass General Cancer Center community and define her role. Bev has done an excellent job of creating the role that fits our team and provides patients with unique and valuable services. As the initial contact for a patient diagnosed with cancer, Bev responds with knowledge and empathy, helping the patient schedule the necessary consults and medical interventions. She is tireless in streamlining processes for patients, bringing CT scans out to patients waiting in cars to save them the trouble of coming in; walking them to far-flung destinations within the hospital; and spending hours on the phone informing and reassuring patients and family members. When they arrive for their first appointments, patients often seek out Bev to thank her.”
— Tracey Lafferty
